Find Managed IT Support Services For Your Baltimore MD Business

Avid Practice is a top-rated managed IT support services provider in Baltimore, MD, with over 20 years of experience with the full range of organizations in our communities.

What is Managed IT?

Managed Business IT Services involve outsourcing IT operations to a specialized provider, offering businesses a proactive, comprehensive approach to managing their technology and cybersecurity risk. This model includes regular system maintenance, cybersecurity, reporting, data management, and cloud services, tailored to each business’s specific requirements. It’s a cost-effective solution that allows businesses to focus on their core activities while benefiting from expert IT support. Managed IT Support Services also provide scalability, adapting to a company’s growth and changes, and reduce risks related to data loss and security breaches.  Companies who provide these services are commonly called MSP (Managed Service Provider) or MSSP (Managed Security Services Provider).

Why does my Baltimore business need an IT services provider?

There are many reasons your organization should enlist the assistance of a Baltimore managed IT provider and/or use a defined support method for moving to a managed services provider.

Do you believe your IT systems are more unpredictable than they should be? As your reliance on IT grows, is it essential for your organization to increase profitability, security, and efficiency? Are your technology and compliance requirements growing significantly faster than your internal teams can support? Ask yourself these questions, and you may find the answer is a managed IT service provider like Avid Practice.

It is undeniable, that throughout history, the business has changed, and let’s face it, Baltimore businesses are more dependent on technology and support than ever. IT services were once available for mainly break-fix (you break it, IT services fix it), but have since become so much more essential, now “managed” services, as reliance on it grows. There are many similarities between managed and break-fix IT services, but the most compelling is related to the actual value delivered. Switching your business into a managed services (from break-fix technology management) provider relationship will provide significantly more protection.

When choosing between fully managed services providers in the Baltimore area, be sure to find one where a provider takes a role in many aspects of your business’s success. Whenever you general fixed fee arrangement, so you have predictable ongoing support costs.

Avid Practice offers a wide range of technology services to businesses throughout the Baltimore Metropolitan region, including: 

  • Managed IT 
  • IT Disaster Recovery
  • Backup & Disaster Recovery
  • IT Consulting
  • Cloud business services
  • IT Security & Compliance
  • Phishing Training & Testing
  • Microsoft Office 365 & Azure Migrations

Why are IT services essential to your lasting success?

Perhaps it will help us look at our journey. Over the past 20+ years, Baltimore managed IT company Avid Practice has developed time-proven services in response to businesses’ real needs and budgets. Using our past IT experiences, our services have evolved into a process-based approach delivering repeatable success while reducing risk. We decided to get into managed services because we discovered consulting and support are considerably more effective as a proactive effort where issues are fixed before becoming systemic problems. As your IT services provider, our approach differs from traditional IT service providers because we become deeply connected with your organization.

Avid Practice acts like your bridge between all services. We schedule our people in our Baltimore office to non-peak hours for maintenance knowing it lowers the disruptive impact of necessary patching, maintenance, and updates. We assist in obtaining warranty extensions before expirations when integral extending the use of valuable assets. We encourage flexibility, so our services cover hosting and managed environments. We believe that when calculating your organization’s IT costs, it is essential to include all the time spent using, planning, building, training, supporting, and managing the systems and users. Our ultimate goal is your success, and we want to be as valuable and impactful to your Baltimore business as possible.


“Avid Practice has done everything for us. They have helped us split a practice into two separate organizations, start one practice, then start another. Within that, we’ve been able to tweak things according to our needs as we’ve grown.”

Adria Parkinson, Practice Manager Brady, Fischel, and Daily LLC


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Let us know how we can help your organization.

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