Ongoing Support

Our Mission

Empower Our Clients with the Direction and Secure Technology to Realize Their Mission and Goals

We develop a deep understanding of your technology infrastructure and business goals, deliver executive consulting services, and make sure everything stays aligned with our time-proven and security-centered best practices.

We create better command and control improving experience and protection while reducing risk and vulnerability.

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Fully Managed IT Services

Outsourcing your IT to a Managed IT and productivity systems.

Cybersecurity Provider is crucial for your company to minimize cyber and technology risks while freeing your organization to focus on core activities. Additionally, it offers cost-effective solutions, safeguarding sensitive data and your company's reputation against evolving threats. Companies who provide these services are commonly called MSP or MSSP.

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Co-Managed IT Services

Managing the IT needs of a business today can be complex. In the past, business owners have had to choose between setting up an internal IT department or outsourcing to a managed service provider.

There is a third option, co-managed IT and productivity systems.

using a Baltimore-based IT support provider. This offers the best of both worlds.

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Cybersecurity Services

You're working hard to shield your Small and Medium-sized business and clients from escalating cybersecurity threats amid a complex tech environment. With U.S. businesses increasingly becoming primary targets for global cyber attacks, it's critical to select partners and solutions focused on robust protection. Many organizations don't yet have the necessary policies, procedures, and architecture to effectively counter these threats, leaving them exposed. Consider the data you handle, even if it seems minor; small-scale health care providers, attorneys, financial planners, and accountants, managing hundreds to thousands of client files, also need stringent security. Our duty is to diligently safeguard the trust placed in us by those we serve.

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Microsoft 365 and Azure

We provide several packages of Microsoft Office 365 and Azure products meeting the needs of every organization from private law firms and medical practices to non-profits. Access essential business programs and information using Outlook, Word, Excel, and PowerPoint on any device. Enjoy secure, hosted and archived email via Exchange server and Outlook. Connect with colleagues and clients using Teams and stay coordinated using Microsoft Planner and Project (Office 365 Planner). With Office 365, your office becomes:

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Attention Baltimore Business Owners:

  • Feeling like your technology is more like a problem than a solution?
  • Want a quality partner with compassion to manage your IT?
  • Your business needs are too complex for your current IT solution or staff?
  • Concerned that you’re vulnerable and need better protection against a Cyber Attack?

Contact Us

Let us know how we can help your organization.

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Provide Exclusive Services

Proactive Management & Maintenance

  • Technology Risk Assessments
  • 24×7 Proactive Monitoring, Alerting, & Systems Management

Managed Security & Data Protection Services (DPS)

  • Workstation & Server Vulnerability Scanning
  • Anti-Virus / Anti-Malware Protection

Consulting Services

  • Microsoft Azure Certified Engineers
  • Project Review and Collaboration

Technical Support

  • U.S. Based Help Desk Support (8-5PM EST with Emergency night and weekend options).
  • Direct Phone and Email Contacts

Website & Hosting

  • Website Hosting & DNS Hosting (only includes nameserver change and DNS migration)

Shared Managed Tools and Software

  • Management, Automation, and Alerting – Ninja
  • Ticketing - Connectwise Manage

Buy Maryland Cybersecurity program

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Our Happy Clients

“ I would and have recommended Avid Practice to other business owners. I’ve been with this practice for 11 years. We’ve never had another IT company that is so comprehensive, always there for us, tailoring everything to our needs. ”

Karen Howe
West Side Medical Spa