Avid Practice (“we,” “us,” “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes how we collect, use, store, and disclose information collected from users (“you”) who access our website and use our SMS services (collectively, the “Services”).

By accessing or using our Services, you agree to this Policy. If you do not agree with this Policy, please do not access or use our Services.

  1. Information Collection

We may collect the following types of information from you when you use our Services:

a. Personal Information: Personal information you provide when you register for our Services, such as your name, email address, phone number, and other contact details.

b. Device and Usage Information: We may automatically collect certain information from your device and about your usage of our Services, such as your IP address, browser type, device type, operating system, and other technical information.

c. SMS Information: We may collect information related to the SMS messages you send and receive through our Services, including the content of your messages, the phone numbers involved, and the date and time of each message.

d. Cookies and Similar Technologies: We may use cookies, pixel tags, and other similar technologies to collect information about your use of our Services and to personalize your experience.

  1. Information Use

We use the information we collect for various purposes, including:

a. To provide, maintain, and improve our Services.

b. To personalize your experience on our Services.

c. To communicate with you, including providing customer support and sending promotional messages.

d. To monitor and analyze trends, usage, and activities in connection with our Services.

e. To detect, prevent, or investigate security breaches or other fraudulent activities.

f. To comply with legal obligations and protect our rights and interests.

  1. Information Sharing

We may share your information with third parties only in the following circumstances:

a. With your consent.

b. With service providers who perform services on our behalf and are bound by confidentiality agreements.

c. In connection with a merger, acquisition, or sale of all or a portion of our assets.

d. To comply with legal obligations, protect our rights, or enforce our policies.

  1. SMS Privacy

When using our SMS services, we take your privacy seriously. We will not share your phone number or the content of your messages with third parties, except as described in this Policy or required by law. Please note that standard messaging rates may apply to any SMS messages you send and receive through our Services.

  1. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

  1. Third-Party Websites and Services

Our Services may contain links to third-party websites and services. This Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

  1. Changes to this Policy

We may update this Policy from time to time. Your continued use of our Services after the updated Policy is posted indicates your acceptance of the changes.

  1. Contact Information

If you have any questions or concerns about this Policy or our privacy practices, please contact us at connect@avidpractice.com.

Last Updated: 03/15/2023