Avid Practice is a top-rated managed IT support services provider in Baltimore, MD, with over 20 years of experience serving diverse organizations in our communities. Our mission is to help your business leverage technology to its total advantage, ensuring that your network infrastructure is robust, secure, and efficiently managed. We are dedicated to providing solutions that meet your current needs and anticipate future challenges and opportunities.
What is Managed IT?
Managed Business IT Services involve outsourcing IT operations to a specialized provider, offering businesses a proactive, comprehensive approach to managing their technology and cybersecurity risk. This model includes regular system maintenance, cybersecurity, reporting, data management, and cloud services tailored to each business’s requirements. It’s a practical solution that allows businesses to focus on their core activities while benefiting from expert IT support. Managed IT Support Services also provide scalability, adapt to a company’s growth and changes, and reduce data loss and security breach risks. Companies providing these services are MSP (Managed Service Providers) or MSSP (Managed Security Services Providers).
Why does my Baltimore business need an IT services provider?
There are many reasons your organization should enlist the assistance of a Baltimore-managed IT provider and use a defined support method for moving to a managed services provider.
Do you believe your IT systems are more unpredictable than they should be? As your reliance on IT grows, is it essential for your organization to increase profitability, security, and efficiency? Are our technology and compliance requirements growing significantly faster than your internal teams can support them? Ask yourself these questions, and you may find the answer is a managed IT service provider like Avid Practice.
It is undeniable that throughout history, the business has changed, and let’s face it, Baltimore businesses are more dependent on technology and support than ever. IT services were once available mainly for break-fix (you break it, IT services fix it) but have become so much more essential, now “managed” services, as reliance on it grows. There are many similarities between managed and break-fix IT services, but the most compelling is related to the actual value delivered. Switching our business into a managed services (from break-fix technology management) provider relationship will provide significantly more protection.
When choosing between fully managed service providers in the Baltimore area, be sure to find one where a provider takes a role in many aspects of your business’s success. Whenever you have a general fixed fee arrangement, you have predictable ongoing support costs.
Avid Practice offers a wide range of technology services to businesses throughout the Baltimore Metropolitan region, including:
- Managed IT
- IT Disaster Recovery
- Backup & Disaster Recovery
- IT Consulting
- Cloud business services
- IT Security & Compliance
- Phishing Training & Testing
- Microsoft Office 365 & Azure Migrations
Why are IT services essential to your lasting success?
Perhaps it will help us look at our journey. Over the past 20+ years, Baltimore-managed IT company Avid Practice has developed time-proven services in response to businesses’ real needs and budgets. In our past IT experiences, our services have evolved into a process-based approach, delivering repeatable success while reducing risk. We decided to get into managed services because consulting and support are considerably more effective as a proactive effort where issues are fixed before becoming systemic problems. As you’re an IT services provider, our approach differs from traditional IT service providers because we have become deeply connected with your organization.
Avid Practice acts as your bridge between all services. We schedule our people in our Baltimore office for non-peak hours for maintenance, knowing it lowers the disruptive impact of necessary patching, maintenance, and updates. We assist in obtaining warranty extensions before expirations when integral in extending the use of valuable assets. We encourage flexibility, so our services cover hosting and managed environments. We believe that when calculating your organization’s IT costs, it is essential to include all the time spent using, planning, building, training, supporting, and managing the systems and users. Our ultimate goal is your success, and we want to be as valuable and impactful to your Baltimore business as possible.
At Avid Practice, we understand that every business and its IT needs are unique. Our team of experts works closely with you to understand your specific requirements and develop a customized plan that aligns with your business goals. Whether you’re a small startup or a large enterprise, we have the expertise and resources to support your IT infrastructure and help you maintain a competitive edge in the industry.
Comprehensive IT Solutions for Baltimore Businesses
Our services extend beyond traditional IT support to various solutions designed to keep your business running smoothly and securely. We’ve covered you, from network monitoring and management to backup and disaster recovery. We also offer specialized services like phishing training and testing to ensure your team is equipped to handle the latest cyber threats.
Choosing Avid Practice means partnering with a provider dedicated to your success. Our proactive approach to IT management helps prevent issues before they arise, ensuring that your systems are always up and running. With our remote monitoring and management capabilities, we can quickly identify and resolve potential problems, minimizing downtime and keeping your business operational.
In today’s fast-paced world, having reliable IT support is not just an advantage; it’s a necessity. Avid Practice is committed to providing top-notch IT services to Baltimore businesses, ensuring you have the technology and support you need to thrive. Contact us today to learn more about how we can help your business succeed.